Hey there, first of all, great product, thank you for that. I have been looking for the solution to my problems related to kannel and playSMS and I have managed to solve many of them. But I stuck with this for three days now with no luck.
I have installed playSMS and kannel on my ubuntu PC , connected it with SMPP simulators,tested some feature and it is working great. But I run into some problems while configuring playSMS.
I couldn’t receive delivery report for sent messages in playSMS. I could see the the DLR from kannel status link http://myhost:13000/status?password=mypwd.
My sent message are not showing up in the outgoing page. there is nothing there.
Subscription management problem. I have created subscription from “Manage Subscribe” section, added subscription keyword and everything. But I couldn’t find it when get back to “Manage subscribe” section. The subscription group I created does not show up, but when I try to create the same group again it won’t let me, it gives me error message
"SMS subscribe already exists, reserved or use by other feature (keyword: E)"
I also couldn’t send SMS to subscribers. I tried to look for subscriber group I created to send message to but I it wont appear in the
"Send to" field and I couldn’t figure out how.
Here is the example scenario I wanted to setup in play SMS
There will be three subscription groups for sport news.
English newsletter group,
French newsletter group and
Irish newsletter group. User will choose any language they want via
opt in keyword. e.g. ‘E’ for
English, ‘F’ for
French and ‘I’ for
Irish. There will be two short codes that will serve this purpose. Lets say 5353 and 5454. 5353 will be used to accept subscription and send the autoreply to users upon subscription and when they opt out of subscription. The system look for keyword and add users to appropriate news group. Now next time I send a message in English, I will choose English group to send to, and other languages just like that. I tried to setup that by creating ‘Group inbox’ and created the appropriate keyword. But the system failed to add them to group. The system receives the message with subscription but the received message goes to sandbox and users won’t get any autoreply and don’t get assigned to any newsletter group.
I would like detailed explanation please.
Thank you very much for your time.