Incoming sms text with spaces is not visible in all inbox report and all_incoming menu is not visible for admin

Dears;
while testing incoming sms, sms is delivered successfully, but while checking in report–>All Inbox, sms with space character is not visible in inbox/sandbox.
I can see sms in db table playsms_tblRecvSMS;
I can see sms in db table playsms_tblSMSIncoming;
but not in table playsms_tblSMSInbox (i can see sms without space only)
Is there any filter applied?
Also inc=feature_report&route=all_incoming&op=all_incoming is not available in playsms GUI.

Can you add screenshots ?

incoming_table (4.1 KB)




Attached screenshots

that is odd, which version of playSMS and which gateway do you use ?

anton

playsms_version | 1.3.1
Kannel 1.4.4

do you use/add/enable external/custom plugin ?

can’t reproduce it in my server, I’m using 1.4 and don’t have 1.3.1 installation anymore

anton

no, can i get something from debug log which could help you? please suggest

Yes paste the debug, search how to debug

Anton

Please find here debug log, it seems everything is fine, but no messages in inbox (if there is space in message)

XX.XX.XX.XX YY.YY.YY.YY 2016-08-12 15:19:36 PID57ad982ca0ff0 - L2 kannel__call # start load:/var/www/html/playsms/plugin/gateway/kannel/geturl.php
XX.XX.XX.XX YY.YY.YY.YY 2016-08-12 15:19:36 PID57ad982ca0ff0 - L3 kannel__incoming # remote_addr:XX.XX.XX.XX remote_host:YY.YY.YY.YY t:[2016-08-12 09:37:36] q:[+XXXXXX2100043] a:[incoming test] Q:[+YYY64000] smsc:[smpp1] smsc:[smpp1]
XX.XX.XX.XX YY.YY.YY.YY 2016-08-12 15:19:36 PID57ad982ca0ff0 - L3 recvsms # isrecvsmsd:1 dt:2016-08-12 09:37:36 sender:+XXXXXX2100043 m:incoming test receiver:+YYY64000 smsc:smpp1
XX.XX.XX.XX YY.YY.YY.YY 2016-08-12 15:19:36 PID57ad982ca0ff0 - L2 kannel__call # end load geturl

    • 2016-08-12 15:19:37 PID57ad97af153d9 - L3 recvsmsd # id:38 dt:2016-08-12 09:37:36 sender:+XXXXXX2100043 m:incoming test receiver:+YYY64000 smsc:smpp1
    • 2016-08-12 15:19:37 PID57ad97af153d9 - L3 inboxgroup # forwardcatchall id:1 s:+XXXXXX2100043 r:+YYY64000 m:incoming test
    • 2016-08-12 15:19:37 PID57ad97af153d9 - L3 recvsms_process # dt:2016-08-12 09:37:36 sender:+XXXXXX2100043 m:incoming test receiver:+YYY64000 smsc:smpp1
    • 2016-08-12 15:19:37 PID57ad97af153d9 - L3 recvsms_process # intercepted datetime:2016-08-12 09:37:36 sender:+XXXXXX2100043 receiver:+YYY64000 message:incoming test

10.70.12.134 172.16.34.117 2016-08-12 15:15:11 PID57ad972386d30 - L4 dba__query # q:INSERT INTO playsms_tblRecvSMS (flag_processed,sms_datetime,sms_sender,message,sms_receiver,smsc) VALUES (‘1’,‘2016-08-12 03:48:11’,‘+XXXXXXXX00043’,‘incoming test’,‘+YYY64000’,‘smpp1’)

    • 2016-08-12 15:15:12 PID57ad9694a3df3 - L4 dba__query # q:INSERT INTO playsms_featureInboxgroup_log_in (rid,sms_datetime,sms_sender,keyword,message,sms_receiver) VALUES (‘1’,‘2016-08-12 09:33:11’,‘+XXXXXXXX00043’,‘INCOMING’,‘incoming test’,‘+YYY64000’)
    • 2016-08-12 15:15:12 PID57ad9694a3df3 - L4 dba__query # q: INSERT INTO playsms_tblSMSIncoming (in_uid,in_feature,in_gateway,in_sender,in_receiver,in_keyword,in_message,in_datetime,in_status) VALUES (‘1’,‘’,‘smpp1’,‘+XXXXXXXX00043’,‘+YYY64000’,‘’,‘incoming test’,‘2016-08-12 03:48:11’,‘1’)

Hi,
can we find something from above debug log?

no, I can’t find anything from that log, and I can’t reproduce it on my server too.

do you install playSMS by yourself ? if not 1.4 please update it to 1.4 to see the difference

anton

i have installed playsms v 1.4 as suggested here is few updates,

  • no incoming menu in GUI

  • incoming message not reflected in user inbox, can be seen in sandbox and all inbox

  • All sent message is delivered successfully but not reflected in All inbox as well as All sent message

someone can help on this?