Inbound SMS not all come to inbox

When I try to receive sms , if the sms has only 1 word in it, it will arrive at inbox. when sms has more than 1 word separated by space it fails to show at inbox. what i saw from logs is that maybe the message body content should be put between “” but i do not know how to configure this.
example:
Body:hi there FromCountry:US To:+xxxxxxxxxxx (this does not show in inbox)
Body:hithere FromCountry:US To:+xxxxxxxxxxx (this does show in inbox)

maybe if i put the body in “”:
Body:“hithere” FromCountry:US To:+xxxxxxxxxxx (this may show in inbox), remember “” not to add them when sending sms. the server needs to read body and put it inside “”

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