playSMS Forum

Credit is not deducting

(Lolo Jojo) #1

Hi my playsms is not deducting balance although messages are getting delivered, please help , did all the changes but nothing helped , using the latest version of playsms

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(Lolo Jojo) #2

Delivery status is also in pending state

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(Anton Raharja) #3

we need logs to debug, please send the log

anton

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(Lolo Jojo) #4

Ok Please have a look here are the logs

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(Lolo Jojo) #5

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(Lolo Jojo) #6

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(Lolo Jojo) #7

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(Lolo Jojo) #8

Have shared all logs with u please have a look thanks

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(Anton Raharja) #9

What is the version of playSMS. And can you screenshot twilio config you did (redact private info)

Anton

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(Lolo Jojo) #10

The version is 1.4.2

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(Lolo Jojo) #11

Which file is needed config.php or some other please let me know

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(Lolo Jojo) #12

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(Anton Raharja) #13

That callback url is wrong, it has to be url that reachable by twilio server, so you cannot use private ip

Anton

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(Lolo Jojo) #14

ok even i put public ip in the URL the issue does remain the same

Let me know where I have to change the up information along with url on playsms

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(Lolo Jojo) #15

If u need I will give u the server access also

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(Lolo Jojo) #16

Thanks let me know what orher config needed to change

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(Anton Raharja) #17

Change the ip to your playsms, and make sure the url browseable from public

Let me know the address in pm

Anton

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(Lolo Jojo) #18

Hi Anton still the issue is same can you take my server access I will give my ip and let me know what is the issue

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(Anton Raharja) #19

what changes have been done ? are you moving your installation to server with public IP address ?

if you can’t publish your real server IP, why not rent a VPS and practice there until problem solved, for example use digitalocean, its only like USD 5 per month, setup playSMS there and tests

anton

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(Lolo Jojo) #20

I have setup on public ip already , putting on public I have no issue already did that

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