playSMS Forum

Call Forwarding

playSMS Help
#1

Hi all

I’m looking for a solution that will send and receive SMS AND forward calls to another number. This is because we send/receive SMS from clients and employees, but they often call the number.

What we’re trying to do is make this manageable without swapping a physical phone between people or using. I understand PlaySMS solves this problem for SMS, but not sure what happens when someone calls the number?

I understand PlaySMS is an interface, and it’s probably a gateway thing, but I’m asking here because I believe there are a broad range of experts.

#3

Are you using some GSM gateway? If yes, maybe you can manage to get desired behaviour on it. Gateways like goIP, for example, offer such features.

#4

Thanks for the reply. Ideally, yes, I’d like to use a hardware GSM Gateway that can forward calls, and be compatible with PlaySMS for sending and receiving SMS. Can you suggest any?

#5

Yes, sure. GoIP can do the job. It connects to playSMS through SMPP, using Kannel